The AI 500 Head-to-head AI visibility comparison
Freshworks vs Zendesk
Zendesk is leading·8 shared industries·LiveGlobal comparison
Metric
FreshworksZendeskGlobal visibility score
88.7
88.9
Global rank
#52
#46
AI mentions
35
30
Industries covered
14
8
Head-to-head by industry
8Industry
FreshworksZendeskSales Engagement Platforms
16.0
91.3
Social Media
91.3
56.3
CRM Software
33.6
6.3
Chatbot Platforms
21.8
49.0
Call Center Software
54.8
64.0
SaaS Tools
64.0
56.3
Live Chat Software
41.0
47.3
Helpdesk Software
69.4
69.4
Freshworks leads in 3Zendesk leads in 41 tied