Brand
Freshworks
Freshworks offers a suite of customer engagement and support tools. Named by AI in 13 categories.
Where AI places Freshworks
Its 13 categories, most mentioned first, with its average place in the answer.
- Live chat software 6 mentions, average place 5.2
- Helpdesk software 5 mentions, average place 2.0
- CRM software 4 mentions, average place 4.8
- Call center software 3 mentions, average place 3.7
- Chatbot platforms 3 mentions, average place 6.3
- Business phone systems 3 mentions, average place 7.3
- SaaS tools 2 mentions, average place 4.0
- Sales engagement platforms 2 mentions, average place 6.0
- Social media 1 mention, average place 2.0
- Telecommunications 1 mention, average place 5.0
- Error tracking 1 mention, average place 6.0
- A/B testing tools 1 mention, average place 8.0
1 more in the list below.
- Score
- 88.1
- Out of 100
- Scored daily
- Rank
- 68th
- In the top 500
- All tracked brands
- Mentions today
- 33
- 11,459 since tracking began
- Across all answers
- Named first
- 0 of 13
- Average place 4.9
- Where it is named
Named in 13 categories, first in none of them yet.
Where Freshworks lands in the answer for each category, from first place to tenth.
| Category | Average place | Named |
|---|---|---|
| Helpdesk software | 2.0 | 100% |
| Social media | 2.0 | 20% |
| Call center software | 3.7 | 40% |
| SaaS tools | 4.0 | 40% |
| CRM software | 4.8 | 80% |
| Telecommunications | 5.0 | 20% |
| Live chat software | 5.2 | 100% |
| Sales engagement platforms | 6.0 | 40% |
| Error tracking | 6.0 | 20% |
| Chatbot platforms | 6.3 | 60% |
| Business phone systems | 7.3 | 60% |
| A/B testing tools | 8.0 | 20% |
| Customer onboarding software | 10.0 | 20% |
All 13 categories