Industry leaderboard
helpdesk software
The 17 brands AI engines recommend most in helpdesk software, ranked by cross-model visibility — led by Zendesk, Freshworks, HubSpot. Open, daily-updated data...
- Brands ranked
- 17
- Category average
- 28.5
- Category leader
- Zendesk
- Updated
- daily
Brands AI recommends here
- Zendesk: rank #1, visibility 100.0, average position 1.0.
- Freshworks: rank #2, visibility 57.3, average position 3.4.
- HubSpot: rank #3, visibility 44.4, average position 4.3.
- Zoho: rank #4, visibility 43.2, average position 4.4.
- Help Scout: rank #5, visibility 42.3, average position 4.5.
- Intercom: rank #6, visibility 39.1, average position 4.8.
- ServiceNow: rank #7, visibility 30.3, average position 5.5.
- Salesforce: rank #8, visibility 30.3, average position 5.5.
- Microsoft: rank #9, visibility 25.0, average position 6.0.
- Atlassian: rank #10, visibility 16.0, average position 7.0.
- LiveAgent: rank #11, visibility 16.0, average position 7.0.
- Spiceworks: rank #12, visibility 12.3, average position 7.5.
Methodology
Trakkr Data measures how AI engines recommend, cite and describe brands across tracked prompts and public crawl observations. Entity pages update daily and are published as open datasets for crawler-readable citation and comparison.