Industry leaderboard
helpdesk software
The 18 brands AI engines recommend most in helpdesk software, ranked by cross-model visibility — led by Zendesk, Freshworks, Zoho. Open, daily-updated data...
- Brands ranked
- 18
- Category average
- 26.6
- Category leader
- Zendesk
- Updated
- daily
Brands AI recommends here
- Zendesk: rank #1, visibility 91.3, average position 2.0.
- Freshworks: rank #2, visibility 69.4, average position 2.7.
- Zoho: rank #3, visibility 56.3, average position 3.5.
- HubSpot: rank #4, visibility 53.8, average position 3.7.
- ServiceNow: rank #5, visibility 40.1, average position 4.7.
- Intercom: rank #6, visibility 39.1, average position 4.8.
- Salesforce: rank #7, visibility 36.0, average position 5.0.
- Spiceworks: rank #8, visibility 20.3, average position 6.5.
- Desk.com: rank #9, visibility 16.0, average position 7.0.
- Help Scout: rank #10, visibility 14.1, average position 7.3.
- Kayako: rank #11, visibility 10.6, average position 7.8.
- Atlassian: rank #12, visibility 9.0, average position 8.0.
Methodology
Trakkr Data measures how AI engines recommend, cite and describe brands across tracked prompts and public crawl observations. Entity pages update daily and are published as open datasets for crawler-readable citation and comparison.