Industry leaderboard
helpdesk software
The 14 brands AI engines recommend most in helpdesk software, ranked by cross-model visibility — led by Zendesk, Zoho, Freshworks. Open, daily-updated data...
- Brands ranked
- 14
- Category average
- 30.2
- Category leader
- Zendesk
- Updated
- daily
Brands AI recommends here
- Zendesk: rank #1, visibility 83.3, average position 2.4.
- Zoho: rank #2, visibility 54.8, average position 3.6.
- Freshworks: rank #3, visibility 53.1, average position 3.7.
- ServiceNow: rank #4, visibility 49.0, average position 4.0.
- Salesforce: rank #5, visibility 49.0, average position 4.0.
- Intercom: rank #6, visibility 33.1, average position 5.3.
- Help Scout: rank #7, visibility 32.1, average position 5.3.
- HubSpot: rank #8, visibility 30.3, average position 5.5.
- Kayako: rank #9, visibility 14.1, average position 7.3.
- Spiceworks ZIF: rank #10, visibility 9.0, average position 8.0.
- HappyFox: rank #11, visibility 6.3, average position 8.5.
- LiveAgent: rank #12, visibility 6.3, average position 8.5.
Methodology
Trakkr Data measures how AI engines recommend, cite and describe brands across tracked prompts and public crawl observations. Entity pages update daily and are published as open datasets for crawler-readable citation and comparison.