Brand profile

Zendesk

Zendesk offers customer service and engagement solutions for businesses. AI assistants like ChatGPT and Claude often recommend it for inquiries about support...

Global rank
#33
Visibility score
89.5
Live mentions
26
Industries present
10

Top category signals

  1. social-media: visibility 100.0, contribution 1016.8.
  2. saas-tools: visibility 100.0, contribution 838.0.
  3. helpdesk-software: visibility 85.2, contribution 494.8.
  4. live-chat-software: visibility 64.0, contribution 328.9.
  5. chatbots: visibility 56.3, contribution 308.0.
  6. call-center-software: visibility 52.6, contribution 276.0.
  7. survey-tools: visibility 36.0, contribution 173.0.
  8. sales-engagement: visibility 16.0, contribution 121.6.

Related investors

  1. Matrix Partners: 12 tracked portfolio brands.
  2. CRV: 10 tracked portfolio brands.
  3. Bain Capital: 4 tracked portfolio brands.
  4. Evergreen Coast Capital: 4 tracked portfolio brands.
  5. Meritech Capital: 4 tracked portfolio brands.
  6. Permira: 4 tracked portfolio brands.

Methodology

Trakkr Data measures how AI engines recommend, cite and describe brands across tracked prompts and public crawl observations. Entity pages update daily and are published as open datasets for crawler-readable citation and comparison.

Canonical page Public JSON feed Rankings