I can log in with the magic link, but the password reset email never arrives. What should I do?
Updated June 30, 2026 · Reviewed by [email protected]
Magic-link and password-reset emails go out through separate flows, so one working doesn't guarantee the other will. If the reset email isn't showing up after checking spam, the faster path is to log in with the magic link first and then set or change your password from inside your account settings, rather than waiting on the reset email.
If you still want a working reset email, contact support; a missing reset email specifically (while other account emails arrive fine) is usually worth investigating rather than retrying repeatedly.
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