Answers
Clear, first-party answers to real questions about AI visibility, reviewed by a human before publishing.
AI visibility answers
Real questions about AI visibility, each with one clear answer reviewed by a human before publishing.
Most asked
Start with the questions Trakkr users ask most often.
- how much does trakkr cost?
- how is my visibility score calculated?
- which AI engines does trakkr track?
- how does the trial work, and will i be charged?
- what exactly is a prompt and how often does it run?
- what is a citation and why does it matter more than ranking?
- what counts as a good visibility score?
- how does trakkr decide who my competitors are?
Visibility scoring
How Trakkr turns AI answers into a single visibility score, and how to read the trends.
Prompts
The questions Trakkr asks AI on your behalf, and how to choose good ones.
Citations
The sources AI cites when it answers, and how to find the gaps that move your score.
Competitors
Who AI names alongside you, how that list is built, and how to compete head to head.
AI engines
Which AI models Trakkr tracks, how they differ, and what each one tells you.
Plans & billing
Plans, prices, trials, add-ons, and how upgrades and cancellation work.
API & integrations
Connecting Trakkr to your stack, the MCP server, and the REST API.
Site & crawler setup
How to connect a site, verify crawler access, and diagnose differences between Trakkr checks and server logs.
- Why does Trakkr say my site is blocking AI crawlers when I can see GPTBot traffic getting through in my own logs?
- Connecting my Vercel-hosted site to crawler tracking keeps failing. What's going on?
- Can I install crawler tracking on a site that isn't Cloudflare, Vercel, Netlify, or WordPress (like Wix, Framer, or a custom PHP site)?
Login & account access
How sign-in, account settings, invitations, and access recovery work when you cannot reach the right workspace.
Reports & exports
How to turn tracked AI visibility data into reports, exports, and evidence that other people can use.
Team & seats
How team seats, invitations, roles, and shared brand access work across a Trakkr workspace.
Agent & Actions
How Trakkr turns visibility findings into suggested actions, review steps, and work you can measure.
Cancellation & refunds
What happens when you cancel, when access ends, and how charges or refund requests should be handled.
Trials & upgrades
How trials, upgrades, grace periods, and plan changes affect billing and access to Trakkr features.
- How do I cancel my free trial if I'm not eligible, and how do I prevent my credit card from being charged?
- I signed up for a trial on the Growth plan but can't access Growth plan features. What's wrong?
- I signed up for the Growth plan and provided my credit card, but I can't access the Growth plan features. What's going on?
Getting started
The first steps for setting up a brand, choosing prompts, running research, and reading the first results.
- When creating a brand, I can't change the location from Global. Can I set up a brand for a specific region like MENA (UAE, KSA, Qatar)?
- Can I delete a brand, or add a duplicate brand with the same name while the original still exists?
- I only see WordPress as an option when trying to connect my site. Where is the GitHub option?
Data & Sources
- Browse all Visibility scoring answers
- Browse all Prompts answers
- Browse all Citations answers
- Browse all Competitors answers
- Browse all AI engines answers
- Browse all Plans & billing answers
- Browse all API & integrations answers
- Browse all Site & crawler setup answers
- Browse all Login & account access answers
- Browse all Reports & exports answers
- Browse all Team & seats answers
- Browse all Agent & Actions answers
- Browse all Cancellation & refunds answers
- Browse all Trials & upgrades answers
- Browse all Getting started answers