I can't log in to my account after a migration, and the reset email never arrives. Could it be because my email has a "+" in it?
Updated June 30, 2026 · Reviewed by [email protected]
It's possible, since some email providers and downstream tools handle plus-addressed aliases (the `name+tag` format) inconsistently, and a migration is exactly the kind of one-time process where that kind of edge case can surface.
Rather than guessing, the fastest fix is to contact support directly with the exact email address on the account; they can check whether the address matched correctly during migration and correct it if not, which isn't something you can fix yourself from the login screen.
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