Skip to content

What’s new

Features, improvements and fixes, with the guides that explain them.

October 2026

New

Shopping tracking for ChatGPT

See whether ChatGPT recommends your products, which retailers it shows, and how those answers change.

Read the update

Start from Brand settings or Integrations. Review the products found on your store, choose your questions and market, then follow daily checks from one workspace. Open an answer to see the captured product cards, their order, retailer links and the evidence behind each finding. Setup checks whether your market is supported before monitoring starts.

  • Separate discovery, comparison and purchase questions to see where products gain or lose ground
  • Review uncertain product matches before treating them as results
  • One free month per billing account, then $49 per brand per month, or $490 a year on annual plans. Review the terms before starting and stop before conversion to avoid a charge

Improved

Find the help you need in Learn

Start from a task, search the docs, or ask a question and follow the guides behind the answer.

Read the update

Learn now opens with practical tasks, from understanding a score to choosing a visibility gap and making your first API request. Search and the help assistant use the same product guides. Answers link to their sources, and the reader makes it easier to move between related pages, copy examples and download a guide. The API reference adds request examples and a sample playground, while product updates have their own RSS feed.

Improved

Audit the right section of your site

Choose the folder Site Optimization scans, including a country site or one part of a shared domain.

Read the update

Scan settings now show the website section your audit covers and let you edit it. A brand whose website points to a folder starts with that folder, rather than pulling in sibling brands or countries on the same domain. Manual and weekly scans use the saved scope, and discovery keeps looking within it until the page budget is filled or no more eligible pages can be found.

Fixed

More reliable JavaScript rendering checks

Site Optimization gives rendered pages time to load before comparing them with what a crawler receives.

Read the update

The browser view now uses the rendered page and waits long enough for JavaScript content to arrive. Comparing it with the server HTML shows which sections a plain crawler fetch misses. Section checks look at the content itself, reducing false warnings when headings differ but the useful text is still present.

Improved

Faster trips between dashboards

Move between reports, prompts, competitors and perception with less repeated loading.

Read the update

Pages reuse data already loaded for the same account, brand and market. Returning to a view keeps its recent data on screen while it refreshes. New reports and successful edits refresh the related views too, including after a connection is restored, so navigating back does not leave you reading an older result.

Fixed

Your brand gets credit for its own names

Short names and names without a country suffix count toward your brand rather than disappearing or appearing as rivals.

Read the update

Brand matching now recognises a brand's own short name and the plain name used for a regional brand. Parent and product names are also handled more consistently. These fixes reduce missed mentions and cases where your own business appeared as a competitor. Visibility, rankings and exports use the same scoring rules, and unavailable answers stay distinct from measured zeroes.

Improved

Teach Trakkr how your business works

Keep your business brief and working rules in Brand settings, where the Agent, Actions and Create can use them.

Read the update

Business context has one home in Brand settings. Describe your buyers, offer and constraints, then add rules for what to avoid, what needs approval, what is not a focus and what to keep doing. The Agent, content drafts and suggested work read that same context. Actions show which rules shaped a recommendation and which work was held back. You can also turn a dismissal into a rule and review suggested rules before saving them.

Improved

Automations are easier to build and check

Read steps from top to bottom, choose a time and time zone, and review what will run before turning it on.

Read the update

The automation builder now keeps each step readable at laptop widths. Schedules have time and time zone controls, and the review shows the first run alongside a replay against the last 30 days of data. Save unfinished work as a draft. The automation list shows status and the next check, while the activity record makes it clearer what ran, what it found and what happened next. Slack delivery uses the connection you already set up in Integrations.

Improved

Connect more assistants to Trakkr

Hosted MCP setup now covers Microsoft Copilot and VS Code, alongside ChatGPT, Claude, Cursor and Codex.

Read the update

Connect through your assistant's sign-in flow where it supports hosted MCP, without copying a token into its configuration. Learn and Settings now use the same setup instructions and troubleshooting steps. Connected assistants can read monthly summaries across accessible brands and retrieve the shared business context, while each request keeps your existing brand permissions.

New

Count visitors to your part of a site

Include or exclude site folders when measuring AI referrals and total visitor traffic.

Read the update

Traffic settings shows the sections found in your analytics property, with session counts to help you choose. Include the folders your brand owns, or exclude areas such as support and careers. The saved rules apply to both AI traffic and site totals, so the comparison uses the same part of the site. This also works for brands sharing one domain or analytics property.

Improved

Smoother Agent conversations

Answers stay in place as they stream and save, with starting questions drawn from your latest data.

Read the update

An Agent answer now stays one continuous message from the first words to the saved response. Tool activity and approval cards remain attached as it finishes. Suggested starting questions refresh from your brand's current data and lead to concrete lookups, such as a model gap or a competitor gaining ground. Competitor comparisons can use the selected market and individual engines.

Improved

Track more perception themes on Scale

Scale now includes ten custom themes per brand, up from five.

Read the update

Follow more of the questions that shape how AI describes your business, such as value, reliability or suitability for a particular buyer. The theme editor also explains when you reach your plan limit instead of reporting a failed save.

September 2026

Improved

Updated AI models in tracked reports

Tracking uses refreshed models for Grok, Meta and other assistants, with a gradual transition in existing reports.

Read the update

The tracking pipeline has been updated to newer models, including Grok 4.3 and Meta Muse Spark. Existing brands move through the update as fresh answers arrive. Historical answers keep their original source, and the interface uses assistant names consistently so reports remain easier to read as model versions change.

Fixed

Better tracking in Chinese and Japanese

Brand mentions are recognised in Chinese and Japanese answers, including names written without spaces.

Read the update

The report pipeline now handles Chinese and Japanese text more reliably when finding brand mentions and matching competitors. Prompt suggestions for non-English brands have also been improved to read naturally in the chosen language. Each question keeps its own market, so a wider report scope does not move it into another country.

Improved

Easier publishing to connected sites

Publish to WordPress without the Trakkr plugin, with clearer URLs and broader WordPress SEO support.

Read the update

WordPress publishing can use the site's normal connection without requiring the Trakkr plugin. WordPress SEO support now includes Slim SEO alongside supported existing plugins, with each connection showing the changes it can apply. Webflow and Shopify publishing use readable URLs based on your title. If a publishing response is interrupted, Trakkr checks for the existing post before creating another copy.

Full changelog