Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Call Center Software

Call Center Software

Contact center, call tracking

Category answer

Who AI recommends in Call Center Software

HubSpot currently leads Trakkr's Call Center Software rankings, with 22 brands tracked in this category. Current leaders include HubSpot, Freshworks, Genesys.

#
Company
Visibility
24h
7d
Models
#1
HubSpot
HubSpot10,248 mentions · avg pos 2.0
91.3
Industry #1
-0.5%
#2
Freshworks
Freshworks5,698 mentions · avg pos 3.3
58.8
Industry #2
-0.2%
#3
Genesys
Genesys1,253 mentions · avg pos 3.4
57.8
Industry #3
-1.9%
#4
Zendesk
Zendesk4,614 mentions · avg pos 3.5
56.3
Industry #4
-1.1%
#5
Dialpad
Dialpad1,326 mentions · avg pos 3.5
56.3
Industry #5
+2.0%
#6
Eight×8
Eight×84 mentions · avg pos 4.0
49.0
Industry #6
-2.3%
#7
Grasshopper
Grasshopper816 mentions · avg pos 5.0
36.0
Industry #7
+0.0%
#8
Cisco Webex
Cisco Webex431 mentions · avg pos 5.0
36.0
Industry #8
+2.3%
#9
Five9
Five9609 mentions · avg pos 5.5
30.3
Industry #9
-2.2%
#10
Aircall
Aircall521 mentions · avg pos 5.7
28.4
Industry #10
+2.1%
#11
Avaya CTI
Avaya CTI2 mentions · avg pos 6.0
25.0
Industry #11
+1.0%
#12
Vonage
Vonage1,067 mentions · avg pos 6.0
25.0
Industry #12
+1.4%
#13
Talkdesk
Talkdesk659 mentions · avg pos 6.3
22.6
Industry #13
+2.0%
#14
Zoho
Zoho13,362 mentions · avg pos 6.5
20.3
Industry #14
-1.9%
#15
Nice
Nice772 mentions · avg pos 6.8
18.1
Industry #15
-2.2%
#16
8x8
8x81,446 mentions · avg pos 7.0
16.0
Industry #16
+1.1%
#17
Aspect
Aspect61 mentions · avg pos 7.0
16.0
Industry #17
+1.1%
#18
RingCentral
RingCentral1,652 mentions · avg pos 8.0
9.0
Industry #18
+2.0%
#19
Verint
Verint171 mentions · avg pos 9.0
4.0
Industry #19
-1.6%
#20
CallRail
CallRail134 mentions · avg pos 9.0
4.0
Industry #20
+0.0%
#21
Kustomer
Kustomer221 mentions · avg pos 10.0
1.0
Industry #21
+2.0%
#22
Kixie
Kixie50 mentions · avg pos 10.0
1.0
Industry #22
-0.9%
Avg visibility30.1
Top score91.3
Brands22