Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Helpdesk Software

Helpdesk Software

Customer support, ticket management

Category answer

Who AI recommends in Helpdesk Software

Zendesk currently leads Trakkr's Helpdesk Software rankings, with 21 brands tracked in this category. Current leaders include Zendesk, ServiceNow, Zoho.

#
Company
Visibility
24h
7d
Models
#1
Zendesk
Zendesk4,614 mentions · avg pos 1.6
95.7
Industry #1
-1.1%
#2
ServiceNow
ServiceNow1,132 mentions · avg pos 3.7
53.8
Industry #2
+2.2%
#3
Zoho
Zoho13,362 mentions · avg pos 4.0
49.0
Industry #3
-1.9%
#4
Freshworks
Freshworks5,698 mentions · avg pos 4.1
47.0
Industry #4
-0.2%
#5
Intercom
Intercom4,130 mentions · avg pos 4.3
45.6
Industry #5
-0.8%
#6
Help Scout
Help Scout729 mentions · avg pos 5.0
36.0
Industry #6
-2.3%
#7
LiveAgent
LiveAgent464 mentions · avg pos 5.5
30.3
Industry #7
+1.1%
#8
Salesforce
Salesforce8,632 mentions · avg pos 6.0
25.0
Industry #8
-1.9%
#9
ServiceDesk
ServiceDesk26 mentions · avg pos 6.0
25.0
Industry #9
+1.5%
#10
Kayako
Kayako724 mentions · avg pos 6.3
21.8
Industry #10
+0.0%
#11
HubSpot
HubSpot10,248 mentions · avg pos 6.7
18.8
Industry #11
-0.5%
#12
ServiceCloud
ServiceCloud13 mentions · avg pos 7.0
16.0
Industry #12
+0.4%
#13
SolarWinds
SolarWinds231 mentions · avg pos 8.0
9.0
Industry #13
-1.2%
#14
Kustomer
Kustomer221 mentions · avg pos 8.0
9.0
Industry #14
+2.0%
#15
HappyFox
HappyFox328 mentions · avg pos 8.5
6.3
Industry #15
-2.5%
#16
Atlassian
Atlassian7,224 mentions · avg pos 8.5
6.3
Industry #16
+0.4%
#17
Spiceworks Help Desk
Spiceworks Help Desk89 mentions · avg pos 9.0
4.0
Industry #17
+0.4%
#18
OSTicket
OSTicket26 mentions · avg pos 9.0
4.0
Industry #18
+2.4%
#19
Heroku
Heroku15 mentions · avg pos 9.0
4.0
Industry #19
+0.9%
#20
HelpCrunch
HelpCrunch192 mentions · avg pos 10.0
1.0
Industry #20
+1.5%
#21
Ivanti EPMM
Ivanti EPMM2 mentions · avg pos 10.0
1.0
Industry #21
-0.7%
Avg visibility24.2
Top score95.7
Brands21