Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Helpdesk Software

Helpdesk Software

Customer support, ticket management

Category answer

Who AI recommends in Helpdesk Software

Zendesk currently leads Trakkr's Helpdesk Software rankings, with 18 brands tracked in this category. Current leaders include Zendesk, Freshworks, ServiceNow.

#
Company
Visibility
24h
7d
Models
#1
Zendesk
Zendesk4,343 mentions · avg pos 2.0
91.3
Industry #1
-1.1%
#2
Freshworks
Freshworks5,350 mentions · avg pos 3.6
55.2
Industry #2
-0.2%
#3
ServiceNow
ServiceNow1,064 mentions · avg pos 4.0
49.0
Industry #3
+2.2%
#4
Salesforce
Salesforce8,151 mentions · avg pos 4.0
49.0
Industry #4
-1.9%
#5
Help Scout
Help Scout692 mentions · avg pos 4.7
40.1
Industry #5
-2.3%
#6
HubSpot
HubSpot9,662 mentions · avg pos 5.0
36.0
Industry #6
-0.5%
#7
Zoho
Zoho12,569 mentions · avg pos 5.2
33.6
Industry #7
-1.9%
#8
Intercom
Intercom3,901 mentions · avg pos 5.3
33.1
Industry #8
-0.8%
#9
Ivanti
Ivanti125 mentions · avg pos 6.0
25.0
Industry #9
+2.1%
#10
LiveAgent
LiveAgent436 mentions · avg pos 6.5
20.3
Industry #10
+1.1%
#11
BMC DreamStar
BMC DreamStar2 mentions · avg pos 7.0
16.0
Industry #11
+0.4%
#12
Kayako
Kayako686 mentions · avg pos 7.8
10.6
Industry #12
+0.0%
#13
LiveChat
LiveChat921 mentions · avg pos 8.0
9.0
Industry #13
+2.1%
#14
HappyFox
HappyFox310 mentions · avg pos 9.0
4.0
Industry #14
-2.5%
#15
TopDesk
TopDesk19 mentions · avg pos 9.0
4.0
Industry #15
+1.6%
#16
SolarWinds
SolarWinds211 mentions · avg pos 10.0
1.0
Industry #16
-1.2%
#17
Atlassian
Atlassian6,813 mentions · avg pos 10.0
1.0
Industry #17
+0.4%
#18
Deskpro
Deskpro29 mentions · avg pos 10.0
1.0
Industry #18
+1.1%
Avg visibility26.6
Top score91.3
Brands18