Industry leaderboard
helpdesk software
The 23 brands AI engines recommend most in helpdesk software, ranked by cross-model visibility — led by Zendesk, Freshworks, ServiceNow. Open, daily-updated...
- Brands ranked
- 23
- Category average
- 22.7
- Category leader
- Zendesk
- Updated
- daily
Brands AI recommends here
- Zendesk: rank #1, visibility 97.3, average position 1.4.
- Freshworks: rank #2, visibility 58.8, average position 3.3.
- ServiceNow: rank #3, visibility 53.8, average position 3.7.
- Zoho: rank #4, visibility 52.6, average position 3.8.
- Intercom: rank #5, visibility 39.1, average position 4.8.
- Help Scout: rank #6, visibility 32.1, average position 5.3.
- HubSpot: rank #7, visibility 27.6, average position 5.8.
- Tradefada: rank #8, visibility 25.0, average position 6.0.
- Atlassian: rank #9, visibility 25.0, average position 6.0.
- Kayako: rank #10, visibility 21.8, average position 6.3.
- Salesforce: rank #11, visibility 21.8, average position 6.3.
- Ivanti: rank #12, visibility 16.0, average position 7.0.
Methodology
Trakkr Data measures how AI engines recommend, cite and describe brands across tracked prompts and public crawl observations. Entity pages update daily and are published as open datasets for crawler-readable citation and comparison.