I was charged during my trial period and have now canceled. Can I get a refund?
Updated June 30, 2026 · Reviewed by [email protected] · Asked 2 times
I understand this is frustrating. Here's what happened: if your trial wasn't canceled before the end date, it automatically converts to a paid subscription on your saved card, which is why you were charged. You've now canceled, which stops any future charges, and your access continues until your current billing period ends.
Refunds aren't handled automatically in the product. To request a review of this charge, please contact the support team with your charge date and card details so they can look into it manually. While refunds are considered case by case, canceling first (which you've done) is the right step to prevent further charges.
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