Industry leaderboard
live chat software
The 18 brands AI engines recommend most in live chat software, ranked by cross-model visibility — led by Intercom, Zendesk, Tidio. Open, daily-updated data...
- Brands ranked
- 18
- Category average
- 25.2
- Category leader
- Intercom
- Updated
- daily
Brands AI recommends here
- Intercom: rank #1, visibility 95.7, average position 1.6.
- Zendesk: rank #2, visibility 53.1, average position 3.7.
- Tidio: rank #3, visibility 49.0, average position 4.0.
- Freshworks: rank #4, visibility 43.6, average position 4.4.
- Drift: rank #5, visibility 41.0, average position 4.6.
- LiveChat: rank #6, visibility 38.4, average position 4.8.
- Salesforce: rank #7, visibility 25.0, average position 6.0.
- Tawk.to: rank #8, visibility 18.8, average position 6.7.
- Olark: rank #9, visibility 18.1, average position 6.8.
- Genesys: rank #10, visibility 16.0, average position 7.0.
- HubSpot: rank #11, visibility 12.3, average position 7.5.
- LivePerson: rank #12, visibility 10.6, average position 7.8.
Methodology
Trakkr Data measures how AI engines recommend, cite and describe brands across tracked prompts and public crawl observations. Entity pages update daily and are published as open datasets for crawler-readable citation and comparison.