Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Live Chat Software

Live Chat Software

Customer chat, live support

Category answer

Who AI recommends in Live Chat Software

Intercom currently leads Trakkr's Live Chat Software rankings, with 20 brands tracked in this category. Current leaders include Intercom, Tawk.to, Freshworks.

#
Company
Visibility
24h
7d
Models
#1
Intercom
Intercom3,948 mentions · avg pos 1.7
95.0
Industry #1
-0.8%
#2
Tawk.to
Tawk.to452 mentions · avg pos 4.0
49.0
Industry #2
+1.4%
#3
Freshworks
Freshworks5,417 mentions · avg pos 4.0
49.0
Industry #3
-0.2%
#4
LiveChat
LiveChat931 mentions · avg pos 4.3
45.6
Industry #4
+2.1%
#5
Zendesk
Zendesk4,395 mentions · avg pos 4.4
43.9
Industry #5
-1.1%
#6
Drift
Drift1,770 mentions · avg pos 4.6
41.0
Industry #6
-2.4%
#7
Olark
Olark709 mentions · avg pos 6.5
20.3
Industry #7
-2.4%
#8
Tidio
Tidio620 mentions · avg pos 6.5
20.3
Industry #8
+0.1%
#9
Genesys
Genesys1,193 mentions · avg pos 7.0
16.0
Industry #9
-1.9%
#10
LivePerson
LivePerson924 mentions · avg pos 7.5
12.3
Industry #10
+1.8%
#11
Gorgias
Gorgias125 mentions · avg pos 8.0
9.0
Industry #11
-0.9%
#12
Jivochat
Jivochat42 mentions · avg pos 8.0
9.0
Industry #12
-2.3%
#13
Salesforce
Salesforce8,236 mentions · avg pos 8.0
9.0
Industry #13
-1.9%
#14
Chaport
Chaport41 mentions · avg pos 9.0
4.0
Industry #14
+2.3%
#15
Trello? (Oops not live chat)
Trello? (Oops not live chat)1 mention · avg pos 9.0
4.0
Industry #15
+0.9%
#16
HubSpot
HubSpot9,778 mentions · avg pos 9.0
4.0
Industry #16
-0.5%
#17
PureChat
PureChat15 mentions · avg pos 10.0
1.0
Industry #17
-1.2%
#18
Chatlio
Chatlio108 mentions · avg pos 10.0
1.0
Industry #18
+2.3%
#19
Cardano
Cardano388 mentions · avg pos 10.0
1.0
Industry #19
+0.6%
#20
Pure
Pure1,481 mentions · avg pos 10.0
1.0
Industry #20
-0.6%
Avg visibility21.8
Top score95.0
Brands20