Category

Social media

Who AI recommends when asked about social media. 32 brands on the list today.

Zendesk is named in one in five answers. Buffer, next on score, in two in five.

Brands listed
32
Leader
Zendesk
100.0, named in one in five
Lead
8.7 points
Over Buffer, 91.3
Not tied
Category average
36.3
Average place 5.8
Across the 32

Zendesk leads. 23 of the 32 are named in only a fifth of answers.

Where each brand lands in the answer, from first place to tenth, and how often it is named at all.

#BrandPlaceNamedScoreSector
1Zendesk1.020%100.0B2B
2=Buffer2.040%91.3Platform
2=ByteDance2.040%91.3Platform
2=Freshworks2.020%91.3B2B
2=Hootsuite2.060%91.3Platform
2=Vimeo2.020%91.3Platform
7Google2.540%79.6Platform
8Intercom3.020%64.0B2B
9Sprout Baby3.760%53.8B2C
10Later4.040%49.0Platform
11=BeReal5.020%36.0Platform
11=Canva5.020%36.0Platform
11=Planoly5.020%36.0Platform
14Meta5.240%33.6Platform
15=Dailymotion6.020%25.0Platform
15=HubSpot6.020%25.0Platform
15=Loomly6.020%25.0Platform
15=Snap6.040%25.0Platform
19=AgoraPulse7.020%16.0B2B
19=Amazon7.020%16.0Platform
19=Intuit7.020%16.0B2B
19=Kustomer7.020%16.0Platform
19=X7.020%16.0Platform
24=Pinterest8.020%9.0Platform
24=Rumble8.020%9.0Media
26SocialBee8.540%6.3B2B
27=MeetEdgar9.020%4.0Platform
27=Salesforce9.020%4.0Platform
29=Discord10.020%1.0Platform
29=Facebook10.020%1.0Platform
29=Metacafe10.020%1.0Media
29=Sprinklr10.020%1.0Platform

= means tied on score

How this list works

AI is asked about social media every day. A brand’s score reflects where it lands in the answers that name it, so 100 means named first every time. Named is the share of answers that mention it at all. Names that fail our checks are counted but not listed.