Support

How can we help?

Find answers in our docs, report a bug, or reach out directly.

[01]

[01]

Self-Service

/ Start here

Documentation

Guides, API reference, and walkthroughs for every part of Trakkr.

Getting started

New to Trakkr? Start here for a quick walkthrough of the core features.

Quick start guide

API reference

Full reference for the Trakkr public API - authentication, endpoints, and examples.

[02]

[02]

Contact Us

/ Direct support

Email support

For bugs, account issues, or anything the docs don't cover. We aim to respond within one business day.

[email protected]

Report a bug

Found something broken? Let us know what happened, what you expected, and any steps to reproduce. Screenshots help.

Send bug report

[03]

[03]

Integration Help

Looker Studio

Having trouble with the data connector? Check the setup guide or reach out.

Google Sheets

Issues with the Sheets integration? Make sure your API key is active and your brand has data.

Checking status Status page

Trakkr

Don't just track your AI visibility, change it.

Track how every AI model ranks you against competitors, see what's driving those rankings, and get the exact actions to improve them.

AI Visibility Tracking

Track your brand mentions across 8+ AI platforms including ChatGPT, Claude, Gemini, Perplexity, Copilot, and more. See exactly when and how AI models recommend your brand to users.

Citation Source Discovery

Discover which websites AI models cite when mentioning your brand. Understand the sources that influence your AI visibility and find opportunities to improve your presence.

Brand Perception Analysis

Analyze how AI models perceive and describe your brand. Monitor sentiment, track competitor mentions, and understand your position in AI-generated recommendations.

Competitor Tracking

Compare your AI visibility against competitors. See share of voice across AI platforms and identify gaps in your AI search presence.

How It Works

Add your brand and competitors to track
Trakkr queries AI models with relevant prompts for your industry
See visibility scores, citations, and recommendations in your dashboard
Get actionable insights to improve your AI search presence

Supported AI Platforms

AI Visibility Guides

Free Tools

AI Search Research

Where AI Gets Its Answers: 1.3M+ Citation Analysis
How AI Translates Your Questions: 11,521 Query Pairs
When AI Comes to Your Website: 600K+ Crawler Visits
The Model Divergence Report
The llms.txt Effect
The AI 500: Live AI Brand Visibility Rankings

© 2024-2026 Trakkr. AI Brand Visibility Tracking.