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Overview

Your perception score, category breakdown, radar chart, and trend - all at a glance.

5 min readUpdated Mar 15, 2026
What you'll achieve
  • Read your hero perception metrics at a glance
  • Understand the category strip and radar chart
  • Track perception trends over time
  • See which AI models contributed to the analysis

The Overview tab is your starting point for perception intelligence. It shows your overall score, category breakdown, radar chart, trend line, and a synthesized brand narrative - all in one view.


Hero metrics

The top of the Overview shows your headline numbers:

MetricWhat it tells you
Perception ScoreOverall score (0-100) across all 20 dimensions
RankYour position among tracked competitors
7-Day ChangeShort-term momentum - is your perception improving?
vs. Competitor AvgHow you compare to the average competitor score

Category strip

Below the hero, five cards show your score in each perception category:

CategoryWhat it measures
Trust & CredibilityReliability, security, reputation, transparency
Quality & ValueProduct quality, value for money, performance
Innovation & TechInnovativeness, tech leadership, future potential
Customer ExperienceEase of use, support, documentation, onboarding
Market PositionLeadership, differentiation, enterprise/SMB fit

Each card shows the score and your rank within that category relative to competitors.


Radar chart

The radar chart visualizes all 5 categories at once. Each axis represents one category (0-100 scale).

Reading Nike vs Adidas:

  • Nike's filled green area extends far on "Innovation" (score 82) - AI sees Nike as cutting-edge
  • Adidas's line reaches further on "Value for Money" (score 78) - AI positions them as better value
  • Where Nike's area extends beyond Adidas's line = Nike's perception advantage
  • Where Adidas's line pokes outside Nike's area = Adidas's advantage

The overall area tells you aggregate perception strength.


The 20 dimensions

Each category contains 4 specific dimensions. Here's what AI evaluates for Nike:

Trust & Credibility

DimensionWhat AI evaluatesNike example
ReliabilityConsistent product quality"Nike products hold up over time"
SecuritySafety, durability"Well-constructed, safe for athletes"
ReputationIndustry standing"The iconic swoosh, trusted by pros"
TransparencyCommunication, honestyMixed - some labor practice concerns

Quality & Value

DimensionWhat AI evaluatesNike example
Product qualityBuild, materials, finishHigh scores - premium construction
Value for moneyWorth vs priceLower scores - "expensive but..."
PerformanceDoes it deliver results?High scores - "top athlete choice"
Feature completenessTechnology, featuresHigh scores - Air, Flyknit, React

Innovation & Technology

DimensionWhat AI evaluatesNike example
InnovativenessFresh ideas, patentsNike's highest category - Vaporfly, etc.
Tech leadershipIndustry-leading tech"Nike leads running shoe innovation"
Future potentialR&D, roadmapStrong - sustainable materials push
AdaptabilityResponse to trendsMixed - was slow on sustainability

Customer Experience

DimensionWhat AI evaluatesNike example
Ease of useFinding right product"Nike app makes sizing easy"
Support qualityCustomer serviceAverage scores
DocumentationGuides, sizing chartsGood - detailed product info
OnboardingFirst purchase experienceStrong - Nike app, member benefits

Market Position

DimensionWhat AI evaluatesNike example
Market leadershipCategory dominance"Nike is the market leader"
DifferentiationUnique positioningStrong - performance + culture
Enterprise readinessB2B, team salesStrong - team sports contracts
SMB fitAccessible to small buyersAverage - not budget-focused

Score interpretation

Score rangeInterpretation
80-100Excellent - clear strength
60-79Good - solid positioning
40-59Average - room for improvement
20-39Weak - notable gap
0-19Critical - urgent attention needed

Trend chart

The perception trend chart shows how your score changes over time. Use this to spot:

  • Sudden drops - Did a competitor launch a campaign? Did an AI model update?
  • Steady climbs - Your content strategy is working
  • Plateaus - Stable, but consider a new push

Brand narrative

Below the chart, Trakkr generates a synthesized narrative describing how AI perceives your brand. This includes:

  • A positioning statement summarizing AI's view
  • Key strengths and opportunities identified from the analysis
  • An embedded radar chart for quick visual reference

AI model grid

The bottom of the Overview shows which AI models (ChatGPT, Claude, Gemini, Perplexity) contributed to the analysis. Different models may perceive your brand differently.


Reading your scores

Score rangeInterpretation
80-100Excellent - clear strength
60-79Good - solid positioning
40-59Average - room for improvement
20-39Weak - notable gap
0-19Critical - urgent attention needed
Tip
There's no universal "good" score. 60% might be excellent in a crowded market or weak in a niche where you should dominate. Compare against competitors and track your own trend.

Next steps

Competitors

Compare perception scores head-to-head against competitors.

Story

Read the full AI-generated narrative about your brand.

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